Project Manager, Business Systems​/ Tech Analyst

About the Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results.

It’s an exciting time to be a part of H&R Block!

As a Project Manager, Innovations – People & Operations, you will lead the end-to-end coordination and execution of innovation testing across field offices and operational environments. This role is focused on ensuring field readiness, aligning communications and training, and driving consistent execution across test locations. You’ll serve as a key connector between field teams, stakeholders, and supporting partners to ensure programs are delivered effectively and insights can be captured for decision-making.

• Coordinate the execution across test offices, participants, and work streams to ensure consistency and alignment
• Manage test readiness including scheduling, logistics, onboarding, and participation tracking
• Serve as a primary operational contact for field teams, leaders, and stakeholders
• Execute communication plans including updates, reminders, and follow‑ups to keep teams informed and aligned
• Translate innovation plans into clear, actionable guidance for field teams and participants
• Coordinate and track training delivery, onboarding, and completion across teams
• Resolve day‑to‑day operational issues and elevate risks to maintain execution momentum
• Maintain trackers, timelines, and status reporting to provide visibility to leadership
• Support data, reporting, and tooling alignment with analytics/IT partners
• Coordinate meetings, agendas, notes, and follow‑ups across work streams

• Bachelor’s degree in a related field or equivalent through education and work experience
• Ability to work effectively in a diverse work group; lead in a matrix environment and virtually
• Ability to manage multiple stakeholders and priorities simultaneously
• Demonstrated decision‑making, analytical, and problem‑solving skills
• Effective oral, written, and interpersonal communication skills with ability to present complex information across organizational levels, including facilitation and presentation skills
• 3 years minimum related work experience
• Proficiency with Microsoft Office and product planning tools
• Familiarity with Project Management methodologies
• Track record of establishing priorities and deadlines

• Experience in a consulting environment
• Familiarity with compliance (regulatory, Sarbanes‑Oxley Act, etc.) and governance issues
• PMP certification, or equivalent, or completion work toward PMP certification
• Some tax or financial background
• Experience in field operations, retail, or multi‑site environments
• Experience supporting pilot programs or test‑and‑learn initiatives
• Experience working cross‑functionally with analytics, IT, or systems teams, retail, or multi‑site environments

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value teamwork, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits that support your health and well‑being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit

H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex‑based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

$62,800.00 - $94,200.00/Yr.