Sailpoint Architect

Senior SailPoint Identity IQ (IIQ) IAM Lead Overview / Summary

We are seeking a highly experienced Identity and Access Management (IAM) professional with deep expertise in SailPoint Identity IQ (IIQ) to lead strategic, transformational, and operational initiatives. The role focuses on improving IAM maturity, optimizing identity governance processes, and delivering scalable, compliant identity solutions across enterprise environments.

• Define and drive the SailPoint Identity IQ (IIQ) platform improvement strategy aligned with business and security objectives.
• Develop and execute a multi-year IAM maturity roadmap, including capability enhancements and operational excellence initiatives.
• Provide thought leadership on Identity Governance and Administration (IGA) trends, best practices, and emerging technologies.
• Act as a trusted advisor and mentor to customer IAM teams.
• Define and implement application onboarding strategy, prioritization framework, and standardized integration patterns.
• Lead onboarding of critical applications into SailPoint IIQ with governance controls.
• Improve and standardize access request processes, approval workflows, and policy enforcement.
• Design and implement integration between SailPoint IIQ and Service Now for:
  • Service desk operations
  • Access request management
  • Incident and ticket lifecycle tracking
• Enable workflow automation to improve efficiency, reduce manual intervention, and ensure policy compliance.
• Develop and implement continuous improvement plans to reduce IAM-related incidents and recurring issues.
• Perform root cause analysis and introduce preventative controls and automation.
• Establish KPIs and monitoring frameworks for IAM system health and performance.
• Enhance regulatory compliance posture and support audit readiness.
• Design processes for audit evidence generation, reporting, and certification campaigns.
• Ensure effective access certification, segregation of duties (SoD), and policy enforcement.
• Improve Joiner-Mover-Leaver (JML) lifecycle processes for timely provisioning and deprovisioning.
• Optimize identity data quality, role models, and access policies.
• Drive automation of user access lifecycle workflows across enterprise systems.
• Design and implement cloud identity management solutions.
• Align on-premises SailPoint IIQ with hybrid and cloud identity strategies.
• Enable secure access for cloud applications using modern authentication methods.

• Strong hands‑on expertise in SailPoint Identity IQ (IIQ) architecture and implementation.
• Experience with Service Now integration (Service Desk and Service Catalog).
• Knowledge of IAM lifecycle management, RBAC, ABAC, SoD controls, and governance frameworks.
• Experience in workflow automation and process optimization.
• Strong understanding of regulatory compliance and audit processes.
• Familiarity with cloud identity platforms, including Azure AD / Entra , AWS IAM, GCP IAM, and Okta.
• Excellent communication, stakeholder management, and mentoring skills.
• Experience in large-scale IAM transformation programs.
• Experience working in Agile delivery models.
• Strategic thinking and roadmap development.
• Strong problem‑solving and analytical mindset.
• Leadership and mentorship capabilities.
• Stakeholder engagement and influencing skills.
• Continuous improvement mindset.

• Group Health (Medical, Dental, and Vision)
• Paid Time Off
• Paid Holidays
• 401(k) matching
• Group Life and Disability insurance
• Professional Development opportunities
• Wellness programs
• Other perks

HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.