Senior Technical Program Manager

Senior Technical Program Manager

The Payment Enablement team is seeking a Senior Technical Program Manager who can lead the planning and organization of an agile team. The ideal candidate is a proficient agile scrum master and project manager who takes ownership of the effectiveness of their squad and the delivery of their projects.

• Facilitates scrum ceremonies for an agile team; i.e. daily stand-up, sprint planning, sprint reviews, backlog grooming, retrospective, and demos.
• Provides agile coaching, helping the team self‑organize, enforce team agreements, and employ best practices and processes.
• Recognizes discordant views and takes part in constructive dialog to resolve them.
• Tracks and manages manifest definitions, release integration, timing, scope and delivery.
• Provides ongoing updates (with data) on the state of delivery.
• Proactively manages dependencies, ensuring all outputs are production ready at launch.
• Understands the business context and the associated customer use case.
• Understands the team's technologies and can evaluate system designs and architecture as it participates in solution discussions.
• Improves team processes that accelerate delivery, drive innovation, lower costs, and improve quality.
• Looked to as the first point of contact for team's projects.
• Experienced in and understands industry technologies.
• Understands their program, product, or technology domain to sufficient depth/credibility to be effective with the teams they work with.
• Can competently represent team's services to stakeholders and other teams.

• Bachelor’s degree in Project Management, Information Technology, Computer Science or equivalent.
• Relevant experience as a scrum master, project manager, or related field.
• Experience working on enterprise‑level projects and managing software projects with advanced knowledge of the Software Development Lifecycle.
• Excellent written and verbal communication skills.
• Strong leadership skills.
• Proficient at building and maintaining strong business relationships.
• Proficient with MS Office tools.
• Proficient with project‑tracking tools such as JIRA. Familiarity with Aha! is a plus.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job‑related knowledge, skills, and experience.

Mastercard benefits for full‑time (and certain part‑time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro‑rated based on date of hire;

10 annual paid U.S. observed holidays; 401(k) with a best‑in‑class company match; deferred compensation for eligible roles; fitness reimbursement or on‑site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on‑site fitness facilities in some locations.

O'Fallon, Missouri: $96,000 - $163,000 USD