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Frontline IT Support Specialist & KB Writer
Job in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-07-15
Listing for:
Bass Pro Shops
Part Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Bass Pro Shops is seeking a Technical Support Associate to deliver front line help for end users via phone, email, and chat. You will handle password support, remote diagnostics, and ticket management in a fast-paced TAC environment.
The role emphasizes strong customer service, cross-platform knowledge (Windows/macOS), and the ability to translate complex technical issues into clear, actionable guidance. Part-time schedule available with a focus on learning and collaboration.
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