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Onsite IT Help Desk Analyst — Retail Tech Support
Job in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-07-23
Listing for:
Capstone IT
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Capstone IT is seeking an IT Support Analyst to serve as the first point of contact for technical support requests from retail store employees and corporate users. You will provide phone-based troubleshooting for hardware, software, networking, and POS systems while documenting incidents and escalating complex problems to higher-level teams.
The role is in a fast-paced help desk environment with training provided.
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