Desktop Support Technician

Description
Seeking technicians to support a large-scale laptop migration and workstation deployment program. Candidates will deploy Windows laptops, assist users during device transitions, validate application functionality, provide in-person technical support, manage asset inventory, and support migration events.

Experience with Microsoft 365, Windows 11, device deployments, hardware refresh projects, and customer-facing support required. Travel between office locations may be required.

Job Description
The PC Deployment & Migration Technician supports enterprise workstation migration and device deployment initiatives. This role is responsible for preparing, deploying, configuring, validating, and supporting laptops, desktop computers, peripherals, and related end-user technology. The technician will work directly with employees during migration events, workstation refreshes, onboarding activities, and scheduled cutovers to ensure a smooth transition with minimal disruption to business operations.

Essential Duties and Responsibilities
Deploy, configure, and support Windows laptops and desktop computers.
Perform workstation replacements and technology refresh activities.
Image, provision, configure, and validate new devices prior to deployment.
Migrate users to new laptops, including profile configuration, application setup, and connectivity verification.
Assist users with login issues, MFA enrollment, password resets, and workstation access.
Validate functionality of business applications after device deployment.
Support Microsoft 365, Outlook, Teams, One Drive, and other enterprise productivity tools.
Coordinate hardware distribution, collection, shipping, asset tracking, and inventory management activities.
Document deployment activities, issues, and resolutions within Service Now or designated ticketing systems.
Provide white-glove support to end users during migration events and scheduled cutovers.
Assist with printer, peripheral, docking station, monitor, and mobile device setup.
Support office relocation and site migration initiatives.
Maintain accurate asset management records and chain-of-custody documentation.
Escalate technical issues to engineering, endpoint management, or infrastructure teams as required.
Participate in migration planning, staging, and hypercare support activities.
Additional Skills & Qualifications

Physical Requirements and Travel
Ability to lift, move, and set up computer equipment and peripherals up to 50 pounds.
Ability to work onsite during deployment waves, migration events, and scheduled cutovers.
Ability to travel between company office locations as needed.
Ability to work flexible hours during planned migration or deployment activities, when required.
Success Measures
Devices deployed on schedule.
High user satisfaction during migration events.
Accurate asset tracking and inventory documentation.
Minimal migration-related incidents.
Successful completion of deployment waves and cutover activities.
Job Type & Location
This is a Contract position based out of Springfield, MO.
Pay and Benefits
The pay range for this position is $25.00 - $32.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Springfield,MO.
Final date to receive applications
This position is anticipated to close on Aug 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global…