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Technical Support Specialist — Frontline TAC
Job in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-09-04
Listing for:
Bass Pro Shops
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Bass Pro Shops is seeking a Technical Assistance Center specialist in Springfield, MO to deliver frontline technical support to end users by phone, email, or chat. You will create and manage incident tickets and contribute to daily tasks and projects.
The role requires 2 years in a call center or customer service environment, a Diploma/GED (BS preferred), and IT certifications such as CompTIA or ITIL. Proficiency in Windows, macOS, Active Directory, and Office is expected.
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