Senior Customs Trade Specialist

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of complex and high risk shipments. These have been identified as complex and high risk due to regulatory requirements and tariff combinations.

• Provide impeccable customer service
• Engages with customers regarding commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and all participating Government Agencies.
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other Fed Ex OpCo's, customers and government agencies to deliver high level of service to customers.
• Process agency brokerage shipments.
• Handles remote filings
• Performs entry reconciliations as needed
• Ensure all government and organizational policies are followed.
• Follow up on Customs matters and resolve problems.
• Performs entry reviews as needed
• Performs other duties as assigned.
• Paid training provided.

• Associate's degree or equivalent preferred.
• Six (6) months brokerage experience required.
• One (1) year experience with customer contact required.
• A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• CCS and/or Broker license preferred.
• Excellent communication skills, verbal and written.
• Organizational and inter-personal skills.
• Problem solving skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
• Knowledge of customs regulations, harmonized tariff schedules required.

Mandatory overtime may be required during periods of high volume. In addition, working on company‑recognized holidays may be necessary.

$23.34 - $35.01 USD Hourly

M/F - 7:30 to 4:00 pm CST - OT as needed. T/W/Th - 8:00 to 4:30 pm CST - OT as needed.

Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.