Dairy Manager

Stocker Summary

To deliver more than is expected to my customers by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer with an impression so satisfying that no competitor is an acceptable alternative.

• Support grocery department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
• Support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
• Support merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures.
• Define issues upfront and use critical thinking skills and logic to obtain answers to questions through a conscious and organized manner (problem solving).
• Consistently produce and emphasize high quality products and services while being aware of safety issues and following procedures that affect personal safety and the safety of others (safety/quality orientation).

• Build and develop relationships with others, taking a personal interest in their ideas.
• Demonstrate conscientiousness by showing responsible behavior, thoroughness, dependability, and compliance with company policies and procedures.
• Deliver excellent customer service by removing barriers, following the SMILE Program guidelines, and making people feel better.
• Maintain integrity by acting in accordance with sound values, beliefs, and business ethics.
• Exhibit professionalism by holding oneself accountable and working in the best interest of the company.

• Customer focus: anticipate and recognize customer needs and exceed expectations.
• Respecting others and citizenship: encourage teamwork, support others, facilitate work, defend them when appropriate, and treat others fairly.
• Support Harps' mission statement: provide the best overall value to customers through competitive prices, quality, freshness, friendly service, and cleanliness.

• High school diploma or G.E.D. equivalent preferred
• No previous experience required
• Ability to work flexible schedule including evenings, weekends and holidays as needed
• Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change
• Ability to interpret, understand and follow instructions
• Ability to complete tasks in a timely manner
• Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance
• Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb and/or crawl
• Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning
• Stands and/or walks continuously throughout shift
• Visually locates merchandise and other objects, at near and/or far distances, as well as verifies information, often in small print
• May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity
• May be exposed to cleaning solvents or other chemicals
• May be exposed to latex, eggs, nuts, soy and wheat
• Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check