Customs Trade Coordinator

Job Overview

• Coordinate documentation required by US Customs and other government agencies for goods entry into the United States on behalf of importers.
• Provide impeccable customer service to importers, internal staff, departments, Fed Ex operations, and customers.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Enter and process various import‑related documentation for submission to US Customs and may handle all participating government agencies.
• Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.
• Adhere to international importing and exporting regulations.
• Collaborate closely with internal staff, departments, and other Fed Ex operations to deliver high‑level service.
• Process agency brokerage shipments and may handle remote filings.
• Ensure compliance with all government and organizational policies.
• Perform other duties as assigned.

• High school diploma or GED required.
• Minimum of one year experience using computer systems in a professional, educational, or comparable environment.
• Proficient data‑entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• Excellent verbal and written communication, organizational, interpersonal, and problem‑solving skills.
• Ability to handle high volume and time‑sensitive work.
• Ability to work independently with minimal supervision.
• Ability to use multiple systems and reference material; interact with customers, carriers, brokers, government agencies, internal staff, and management at all levels.
• No industry experience required; minimum of 6 months workplace experience preferred.

Pay: $18.87 per hour.

Schedule:

Monday – Friday, 8:00 am – 4:30 pm CST.

Paid training provided.

Hybrid work model: initial onsite training and work until productivity and accuracy standards are met; thereafter work‑from‑home options may become available.

Candidates must reside within 50 miles of 2808 S Ingram Mill Rd, Springfield, MO.

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability.