Co-manager, Management, Operations Manager

Position: (USA) Co-Manager High Volume
Position Summary...

What you'll do...

Assists in providing supervision and development opportunities for members of management and hourly Associates in the Facility by monitoring thehiring training and mentoring of associate assigning duties providing recognition promoting a belonging mindset in the workplace and recruiting qualified Associates to meet staffing needs and achieve Company growth potential

Upholds the Companys Open Door Policy by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures providing resolutions for Associates and proactively seeks out Associate comments and concerns

Adheres to Company and legal policies procedures and compliance regulations for a Facility by analyzing and interpreting reports implementing and monitoring human resource compliance asset protection and safety controls assisting in overseeing safety operational and quality assurancereviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and assisting in directing the management team in ensuring confidentiality of information documentation and assigned records

Participates in community outreach programs and encourages and supports Associates in serving as good members of the community by establishing and maintaining relationships with key individuals or groups in the community acting as the representative for the Company presentingthe Companys perspective to various external organizations following the Companys media guidelines and promoting Company sponsoredprograms events and sustainability efforts to Associates Members and the local community to emphasize the Facility as part of the community

Builds knowledge and skills in operating a Facility by delegating duties and assignments to Assistant Managers reviewing and analyzing reportscreating budgets leading Facility tours setting Facility standards providing communication updates about the Company and making decisions underthe Club Managers guidance

Monitors the financial performance of the Facility by confirming that budgeted sales membership wages and other expenses are achieved assisting in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales creating and implementing plans toimprove the financial performance of the Facility and shadowing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting

Supports the oversight and enforcement of the execution of food safety standards cold chain compliance and food merchandise quality by evaluating the temperature storage sanitation date coding product rotation labels and recalls on stocked merchandise and ensuring the fresh areas forecast for production onhand supplies and current in stock are in line with Companys expectations and the Facility budgets

Contributes to membership and sales growth in a Facility by visiting Business Members and potential Members places of business building Memberrelationships inside and outside the Facility observing the directing of managers in Member relationship development and visits motivating the Membership Sales Team and modeling all Associates about the value of Membership and the quality of Sams Clubs merchandise

Assists the Club Manager in the area of directing and guiding members of management and hourly associates on proper member service approaches and techniques by ensuring member needs complaints and issues are successfully resolved within company guidelines and standards overseeingclub operations in the absence of the club manager assisting with member service as needed assisting members with purchases and answering questions or providing information to members and associates

Increases quality of member experience by modeling appropriate service levels and developing effective merchandise presentation for exampleaccurate and competitive pricing proper signing maintaining instock and inventory levels requesting merchandise to meet the needs of the community

Assists and develops in directing the management team in all…