Coordinator, Assignments

Overview

The Coordinator, Housing Assignments works closely with other Residence Life, Housing and Dining Services professionals to administer and manage the housing and residence education program serving on-campus students. The Coordinator oversees and manages on-campus housing assignment processes, room selection, room transfers, and cancellations, and is involved in the development and operation of the Residential Management System (RMS) or other housing software for populations including, but not limited to, first-time in college students, returning students, transfer students, athletes, Living Learning Communities, and international students.

• Oversee and manage on-campus housing assignment processes, room selection, room transfers, and cancellations.
• Develop and operate the Residential Management System (RMS) or other housing software.
• Support housing operations for populations including first-time in college students, returning students, transfer students, athletes, Living Learning Communities, and international students.

• Education:
  
  A Bachelor’s degree is required; a Master’s degree in higher education administration, MBA, or a related field is preferred.
• Experience:
  
  At least one year of work experience in a field related to the position, such as housing, leasing, student affairs, customer service, etc., is required; at least three years of experience as described above is preferred.
• Skills:
  
  Excellent verbal and written communication skills, including interpersonal communication and public speaking; excellent customer service skills, including independent problem solving; ability to respond to multiple requests in a fast-paced environment; ability to take initiative and work independently within specified time constraints while demonstrating sound judgment and decision-making; proficiency with Microsoft Office; ability to participate in long- and short-range planning; ability to set goals and strive for continuous improvement;
  
  knowledge of standard operating procedures for residence hall facilities and occupancy management, including report writing, is preferred.