Service Center Lead: Coaching, Training & Performance
Job in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-07-31
Listing for:
Jobtailor
Apprenticeship/Internship
position Listed on 2026-07-31
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Jobtailor is seeking a Service Center Supervisor to lead a world-class customer service operation, ensuring quality assurance, client services, and workforce management align with departmental goals. You will assess team competencies to identify service improvements and refine metrics for program success.
You will supervise daily performance, monitor workloads, guide staff development, and report issues to upper management while driving customer service excellence and collaboration across teams.
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