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VP Care Team Operations & Service Excellence
Job in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-08-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-16
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Jobtailor in Missouri seeks an accomplished leader to provide direction and strategic oversight for complex contact center initiatives. You will partner with claims operations leadership to develop priorities, set performance goals, and ensure client needs are understood and met.
The ideal candidate brings a Bachelor's degree (preferred), 10 years in contact center/customer experience, and 5 years in a leadership role, with strong communication and proficiency in Office tools to drive outcomes
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