Team Leader-ACT

Job Title:

ACT Team Lead

Location:

Springfield, MO

Department: CB ACT

Employment Type:

Full-time

Job Summary:

Are you a passionate behavioral health professional ready to lead a dedicated team while making a meaningful impact in the lives of individuals with serious mental health needs? Burrell Behavioral Health is seeking an ACT Team Lead to help guide our Assertive Community Treatment (ACT) program in Springfield, Missouri. This leadership opportunity offers the chance to mentor and develop staff, provide direct client care, collaborate with a compassionate multidisciplinary team, influence program quality, and support life-changing services within the community.

We are looking for a motivated leader who demonstrates strong clinical judgment, effective communication, collaboration, and a commitment to excellence in behavioral healthcare. The ACT Team Lead provides clinical and operational leadership to the ACT team while ensuring high-quality, person-centered services for clients. This role combines direct client care with supervision, documentation oversight, staff development, hiring support, and program implementation responsibilities.

The position plays a critical role in maintaining compliance, supporting team success, and promoting positive outcomes for individuals served through the ACT program.

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth
  - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training
  - Learn and develop skills with our robust on-the-job training
• Workplace Culture
  - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
• Leadership Opportunity
  - Guide and mentor a team of behavioral health professionals while influencing service quality and outcomes
• Meaningful Client Impact
  - Balance leadership responsibilities with direct client care and community engagement
• Collaborative Environment
  - Partner with multidisciplinary professionals dedicated to changing and saving lives

• Lead and support ACT team members through regular individual supervision sessions and team meetings
• Provide direct behavioral health services to clients approximately 50% of the time
• Collaborate with team members to evaluate client needs, develop interventions, and promote successful outcomes
• Participate in intake and annual clinical assessments, including diagnoses, psychosocial histories, clinical findings, and treatment recommendations
• Monitor documentation quality and compliance, providing coaching, corrective feedback, and performance management when necessary
• Facilitate recruitment, interviewing, and onboarding activities for new team members
• Recommend and support appropriate credentialing for supervises
• Maintain ACT program policies, practices, standards, and service delivery expectations
• Communicate critical incidents and staff responses to program leadership in a timely manner
• Perform additional duties and special projects as assigned

• Master's degree in Psychology, Social Work, Sociology, Counseling, or a related behavioral health field
• Qualified Mental Health Professional (QMHP) eligibility preferred based on education and experience requirements
• Experience providing behavioral health services and working with individuals experiencing serious mental health challenges preferred
• Previous leadership, supervisory, or team coordination experience preferred

• Demonstrated leadership, coaching, and team development skills
• Strong interpersonal, communication, and conflict resolution abilities
• Ability to manage multiple priorities while maintaining…