Program Manager

Job Description Job Summary

We are seeking a motivated and experienced Program Manager with a positive attitude that can empower staff and assist them to be successful in their job role.

Coordinate and manage the operation of Supported Living homes. Supervise staff and provide a meaningful day for the clients.

• Supervises, trains and provides guidance to the staff in accordance with state and federal regulations, Fresh Winds personnel policies, and the Supported Living policy and procedure manual.
• Participates as part of an interdisciplinary team in the development of each client’s Individual Support Plan (ISP) and Person-Centered-Plan (PCP).
• Schedule staff in accordance with ISL budget and services identified on the Individual Support Plan and providing emergency coverage.
• Ensures completion of daily, weekly, monthly and yearly documentation as required by Fresh Winds and state and federal regulations. Maintains in-home client files according to standards and protocol established.
• Facilitates all repairs and required maintenance of the client’s home.
• Responsible for following client’s budget and ensuring payment of bills. Assists client in maintaining Medicaid eligibility by scheduling and attending all Medicaid appointments and providing proper documentation.
• Accurate and timely completion of ISPs, Monthlies, Addendums, client financials, QA walk throughs, monthly and daily documentation (logs, fire and tornado drills, client medical information, MARs, etc.)
• Communicates professionally with families, Case Manager, Behavioral Consultant, health care personnel, schools, landlords, employers, etc.
• Participates in Program Manager’s meetings, team meetings and other departmental meetings, ISP, PCP, IEP meetings, and other meetings as assigned.
• Is able to implement training programs as specified in each client’s ISP.
• Complies with behavior support policies and procedures and implements approved behavior support programs.
• Participates in the hiring and discipline of assigned staff.
• Ensures proper medication/treatment administration and assists in meeting the client’s health care needs.
• Ensures the scheduling and assistance of clients in all medical appointments and procedures. Ensures proper follow up is completed.
• Plans and implements community based, age appropriate, recreational activities for the clients.
• Be aware of and submit reportable events (EMT’s) within required time frames.
• Implements required training protocol for new and existing staff.
• Responds appropriately and promptly to on-call situations.
• Work collaboratively with directors, nurses, HR, accounting, IT, etc.
• Comply with the standards to ensure the health and safety of all staff and clients we serve.
• Comply with all standards to ensure the health and safety of all staff and clients that we serve.
• Reports any suspected abuse, neglect or exploitation to supervisor or department head.
• Performs other duties as assigned.

• Bachelor’s degree preferred.
• Two years of experience working with individuals with developmental disabilities.
• A minimum of 1-year supervisory experience preferred.
• A minimum of 1-year supervisory experience preferred.
• Valid CPR and First Aid.
• Valid driver’s license and auto insurance.

Join us as a Program Manager where you can make a significant impact on our team's success while developing your career in a supportive environment.

Job Type: Full-time

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location:

In person

Fresh Winds is a provider agency providing support for individuals with developmental disabilities to empower them to live the lives they choose.

Join us as a Program Manager where you can make a significant impact on our team's success while developing your career in a supportive environment.