Manufacturing Operations Coordinator

Springfield, United States | Posted on 04/24/2026

At SMSI, we back our people. Above-market pay, strong benefits, real vocational development, and a tight-knit team that takes pride in doing the job right. We run a demanding manufacturing and fabrication operation, and we compensate accordingly for dedication, detail, and professionalism.

We’re hiring a Manufacturing Operations Coordinator to run the administrative and digital backbone of our fabrication shop. This is a high-speed, high-accuracy position for someone who thrives in a manufacturing environment, lives in software, and has strong opinions about how workflows should run. You will own the digital systems our jobs flow through --- from intake through delivery --- and you’ll have a real mandate to improve them.

If a process is slow, manual, or error-prone, we expect you to flag it and propose the fix.

This is not an entry‑level administrative role. We’re looking for an operator.

• Manage manufacturing and fabrication jobs end-to-end in our project management and production software — create and maintain job folders, track progress, route purchase orders, and close out billing.
• Coordinate parts, materials, and equipment procurement for active jobs.
• Own calendars and scheduling across project milestones, vendor deliveries, subcontractor coordination, and install/ship dates.
• Draft professional correspondence, quotes, RFIs, submittals, and formal project documents.
• Track job progress, costs, and billing status; flag variances.
• Maintain the company safety manual and ensure ongoing OSHA and industry compliance documentation.
• Actively identify and implement workflow improvements across intake, scheduling, procurement, production tracking, and closeout.
• Serve as the digital hub connecting office, shop floor, field crews, and vendors.

• Fast with new software, comfortable learning ERP, project management, and experience with scheduling platforms. Strong Excel/Google Sheets — formulas, pivots, clean data habits.
• 2+ years in a coordinator, project admin, operations, or production support role.
• Manufacturing, fabrication, construction, or industrial services experience strongly preferred.
• Proven ability to juggle many open jobs without letting details slip through the cracks.
• Strong written communication — you will be drafting on behalf of the company.
• Basic accounting literacy: purchase orders, invoices, job costing, budget tracking.
• Comfortable in a shop environment and speaking directly with tradespeople, PMs, vendors, and customers.
• Excellent organizational skills and genuine attention to detail.

• Experience with manufacturing ERPs or job-costing platforms.
• Project management tool experience.
• Familiarity with fabrication workflows — metal, steel, industrial, millwork, or similar.
• OSHA 10 or willingness to complete it within 60 days.
• Experience automating workflows or building out templates, dashboards, or reporting.