External and Digital Com Coord

Facility:
Cox Health South — 3801 S National Ave, Springfield, Missouri, 65807

Department: 1692 Public Relations

Schedule:

40 hours per week, 8:00 AM – 4:30 PM, Day Shift

The External and Digital Communications Coordinator supports the communications team in telling our story, protecting our brand, and engaging our community. Working closely with the External and Digital Communications Manager, the coordinator executes media relations activities, crafts compelling content across digital and traditional channels, and manages the organization’s corporate social media presence.

• Oversee day‑to‑day social media management, including content creation, scheduling, and real‑time community engagement to ensure a consistent, professional, and responsive voice across platforms.
• Track and report media activity, monitor online sentiment, and provide regular performance analytics.
• Coordinate awards and recognitions, including submission preparation and publicity.
• Assist with strategic storytelling initiatives that highlight Cox Health’s mission and priorities.
• Share on‑call media duties with other members of the Corporate Communications team.

• Education:
  
  Bachelor’s degree in journalism, public relations, communications, or marketing.
• Experience:
  
  At least two years of experience in a related field.

• Attention to Detail:
  Ability to accomplish tasks while maintaining thorough concern for all details involved.
• Proactive:
  Ability to anticipate upcoming needs of projects, assignments, and tasks to assist the team and organization.
• Self‑Starter:
  Ability to evaluate and act upon opportunities or issues that impact responsibilities.
• Problem‑Solver:
  Ability to think through and provide potential solutions within the role.
• Team Player:
  Ability to work effectively in a team environment.
• Critical Thinking:
  Ability to evaluate a story or situation and determine the best course of action.
• Prioritization:
  Ability to discern responsibilities in level of importance based on needs.
• Interpersonal
  
  Skills:
  
  Ability to maintain professionalism within the team and organization.
• Learning:
  Strong interest in news media, social media storytelling, and emerging social media trends.

Medical, vision, dental, and retirement plans with employer match, among others. For a comprehensive overview, please refer to our benefits page.