Resettlement Housing Coordinator

Overview

The International Institute of Southwest Missouri (IISMO) is seeking a dedicated and organized Resettlement Housing Coordinator to help newly arrived refugees and immigrants access safe, stable, and welcoming housing as they begin their lives in the Springfield area. This role is essential in building strong partnerships with local landlords, property managers, and leasing companies to secure affordable housing options that meet safety and occupancy requirements.

If you’re someone who enjoys community engagement, problem-solving, and seeing the direct impact of your work on individuals and families, we invite you to apply.

• Identify and secure rental properties within the Springfield service area.
• Build and maintain strong relationships with landlords, leasing companies, and property managers.
• Maintain an updated list of available housing options.
• Ensure compliance with Equal Housing guidelines.
• Protect sensitive and confidential client information.

• Conduct home safety inspections to ensure units meet occupancy and safety standards.
• Assist with apartment setups and arrival preparations for incoming families.
• Follow up on housing issues with clients, landlords, internal staff, and volunteers.
• Coordinate with staff and volunteers on airport arrival schedules and apartment readiness.
• Report concerns and keep supervisors informed of daily housing activities.
• Work occasional evenings or weekends as needed.

• Engage with community members and partners on housing-related initiatives.
• Participate in agency and departmental meetings, including weekly IISMO staff meetings.
• Contribute to a collaborative, service-oriented, and client-centered work environment.
• Perform additional duties as needed to support department and agency operations.

• Education & Experience
  High school diploma required.
• Demonstrated experience working in team settings.
• Class E driving license needed.

• Knowledge, Skills & Abilities
  Strong critical thinking and creative problem-solving skills.
• Knowledge of local community resources and benefits.
• Excellent communication and interpersonal abilities.
• Professional, courteous, and client-centered demeanor.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong planning and organizational skills with attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to maintain confidentiality and handle sensitive information.
• Self-directed and capable of managing time and tasks independently.
• Ability to work both independently and collaboratively with diverse groups.
• Flexibility and adaptability to shifting priorities and needs.
• Commitment to high standards and service excellence.

Get ready to make a difference in the lives of refugees every day! If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit

The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING
.

The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.

Candidates of diverse backgrounds are strongly encouraged to apply.

EEO/AA

Salary: $19.50 per hour