Capacity Management Coordinator RN​/RRT​/Medic​/LPN - Part Time - Night Shift

Facility: Cox Health South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department: 1823 Capacity Management and Access

Scheduled Weekly

Hours:

24

Hours: 6:30 PM - 7:00 AM

Work Shift: Night Shift (United States of America)

Cox Health is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. Cox Health has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please :
  Benefits | Cox Health

What Makes This Role Unique:

The Night Shift Capacity Coordinator is a central resource for patient flow and capacity management after hours. This role connects patients, providers, facilities, and resources to ensure patients are placed in the right care setting, safely and efficiently.

Success requires clinical judgment, critical thinking, communication, and strong collaboration to support patient access, throughput, and effective use of hospital resources.

Essential Responsibilities:

Coordinate Patient Transfers & Access

• Serve as the primary contact for inbound and outbound patient transfers across the health system.
• Review clinical information and match patients with facilities based on clinical needs, bed capacity, and available services.
• Coordinate direct admissions, ED transfers, inpatient transfers, procedure-related returns, and other patient movement.
• Facilitate communication between referring providers, accepting physicians, nursing leadership, and operational teams.
• Ensure timely transfer decisions while balancing patient needs, clinical priorities, and available capacity.
• Build strong relationships with referring facilities, physicians, and hospital staff.

Manage Capacity & Bed Placement

• Drive patient throughput by coordinating bed placement for admissions, discharges, and transfers.
• Monitor bed availability, staffing, census, and patient placement needs.
• Collaborate with the Capacity Management Nurse to set capacity targets based on staffing, anticipated ED boarders, and projected bed needs.
• Assign beds based on clinical needs, isolation requirements, specialty services, and unit capabilities.
• Identify and address barriers to patient placement and discharge.

Support Overnight Operations

• Serve as a centralized resource for patient flow and bed management during nights, weekends, holidays, and other off-shift hours.
• Collaborate with nursing, case management, support departments, hospital supervisors, staffing, EDs, and inpatient units.
• Assist with complex placement situations while maintaining patient safety and regulatory compliance.
• Escalate capacity concerns and recommend solutions as needed.

Communication & Collaboration

• Maintain strong relationships with teams across multiple campuses and facilities.
• Communicate effectively with providers, nurses, leaders, and external healthcare partners.
• Maintain accurate documentation of transfers, placement decisions, and patient flow activity.
• Provide guidance on patient movement, transfer workflows, and bed management.

Continuous Improvement

• Identify opportunities to improve patient flow, throughput, and resource utilization.
• Identify, trend, and report barriers to patient throughput.
• Support…