Quality Systems Manager - Manufacturing

Job Description

The Quality Systems Manager is “the face of the quality team” to the ISO auditors, suppliers, and internal team.

The Quality Systems Manager leads all aspects of the ISO program and ensures continuity of certification at all locations. This position is also responsible for assuring complete and accurate Quality Systems Procedures for all locations and that all required training is completed. The Quality Systems Manager will lead and direct a team within the Quality Department to assure compliance with all existing and future quality system.

This position will collaborate cross functionally to evaluate the quality systems and performance of suppliers as necessary. This position also deploys and owns relevant software and related training across the whole organization. The Quality Systems Manager will coordinate with quality engineer(s) and/or analysts and provides quality systems data reporting and analysis for all company locations and suppliers.

• Leads all aspects of the ISO program and ensures continuity of certification at all locations.
• Company leader for 3rd party ISO audit process including but not limited to key contact for 3rd party ISO auditor.
• Leads Internal Audit process including but not limited to ISO compliant business risk assessment/remediation plans, developing internal audit schedule, ensuring sufficient internal auditors, training/mentoring new internal auditors, reviewing internal audit reports, developing audit action plans, facilitating internal audit reporting to Management and maintaining continual audit readiness.
• Maintains Quality System documentation.
• Develops, executes and ensures accurate tracking of ISO/quality systems training for all locations.
• Tracks, assesses and reports quality performance for quality, manufacturing, tanning, finance or as otherwise requested using statistical and analytical methods.
• Deploys and maintains relevant quality management software.
• Develops and supports deployments of quality performance dashboards at the enterprise and facility levels utilizing business intelligence systems

• Maintain professional and technical knowledge by attending educational workshops, reviewing publications, benchmarking state of the art practices, and participating in professional associations.
• Provide support for the successful development and implementation of new technology.
• Maintain SME (Subject Matter Expert) status of ISO standards and implement necessary changes to our Quality System Procedures to remain compliant.
• Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software.

• Ability to work in diverse manufacturing environments
• Ability to work multiple shifts as needed (1st, 2nd and 3rd shift)
• Ability to work weekends as needed

Bachelor’s degree (B.A./B.S.) from four-year college or university and five years related experience/training or equivalent combination of education and experience.

• ASQ Certifications
• Strong analytical and problem solving skills
• Good organizational skills
• Excellent written and verbal communication skills
• Mentoring, training and motivational skills
• Strong collaborative skills
• Drive for results
• Ability to influence and negotiate
• Basic knowledge of finance and accounting principles
• Manufacturing experience
• LEAN – Continuous Improvement experience