Department Leader

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns the license to use McDonald’s logos and food products, but is a separate company and a separate employer from McDonald’s USA. If hired, the franchisee will be your employer, not McDonald’s USA. All employment matters – hiring, firing, discipline, supervision, staffing, and scheduling – are handled by the franchisee, not McDonald’s USA.

McDonald’s USA has no control or involvement in any employment decisions.

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. Managers may also lead Departments; responsibilities include managing assigned Systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results to their team and other managers.

The Guest Service Department Manager ensures Crew and Managers deliver a great customer experience, that sales promotions are executed well, that all service staff are trained in service procedures, and that the Front Counter, McCafé, and Drive‑Thru areas are organized for optimal service.

The Kitchen Department Manager ensures the restaurant delivers high‑quality, safe food quickly, controls food cost, and trains kitchen staff in production procedures, including new menu items.

The People Department Manager hires qualified crew, trains them, schedules them to meet sales and profit goals, and recognizes and motivates crew throughout their tenure.

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. Must be 18 years or older and able to work a flexible schedule. Positive team player who enjoys a fast‑paced McDonald’s environment.

• 15‑25 days paid vacation
• 10 paid holidays, anniversary splash, and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high school diploma, college tuition assistance, and English classes for second language learners
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑term and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that the independent franchisee is a separate company and a separate employer. Any information I provide will be submitted only to the independent franchisee, who is the sole responsible employer for this restaurant.

McDonald’s USA will receive no copy of my application or be involved in any employment decision.

Equal Employment Opportunity Statement

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, veteran or military status, genetic information or any other legally‑recognized protected basis. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or applicable state or local laws.

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