Store Manager, Retail & Store Manager

Overview

Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can provide superior service and quality when they bring their whole self to work and are supported. We are building a diverse team and welcome all perspectives and backgrounds to contribute to our mission to Serve Society with Superior Quality.

Job Category
Retail

Position Summary
Responsible for every aspect of the store operation, including selecting, coaching and developing store teammates, as well as merchandising, advertising and promotion of products and services.

Pay Range
$55,170.00 - $93,780.00

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Note
Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

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• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

• 2 year college degree or equivalent.

• Medical, Dental and Vision – Starting day 1 for all our teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

• Professional Development:
  Resources to help you level up.
• Community Involvement:
  We pride ourselves on working with local communities and giving back where we can.
• Integrity & Teamwork:
  Our teams strive to do things right, together.

We believe people can provide superior service and quality when they bring their whole self to work. We are building a diverse team and welcome all perspectives, individuals and teams to contribute to our mission to Serve Society with Superior Quality.

We foster co-creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. We offer more than just competitive compensation; we provide:

• A supportive and engaging onboarding experience.
• Opportunities to develop and grow through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and long-term well-being.
• A diverse and inclusive team.

Note:

This text has formatting applied as text. It is the policy of Bridgestone to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.