Fleet Services Assistant Job Springfield area,Missouri USA,Retail

The Fleet Services Assistant will be responsible for managing and overseeing the O’Reilly fleet vehicle glass and toll programs. This role requires a detail-oriented and organized individual with excellent communication and problem-solving skills. The Assistant will ensure the efficient operation of the fleet by coordinating repairs, managing toll accounts, maintaining accurate records, and assisting with any and all other fleet related functions as needed.

ESSENTIAL JOB FUNCTIONS

Coordinate glass repairs and replacements for the O’Reilly fleet while maintaining detailed records of all glass related services.

Work with approved vendors to ensure timely and cost-effective services.

Manage toll accounts for the entire O’Reilly light duty fleet by monitoring toll usage, reconciling toll charges and addressing discrepancies or issues related to toll accounts.

Ensure all vehicles are equipped with necessary toll devices.

Assist with the fleet team phones for fuel and maintenance card transactions or questions.

Assist in processing payment requests forms for completed vehicle maintenance.

Investigate and process fleet vehicle citations and violations.

Generate and maintain reports on glass repairs, replacements, and toll usage.

Provide regular updates on the status of vehicle glass repairs and toll account balances.

Act as a point of contact for field teams regarding glass repairs and toll issues.

Provide support and assistance to field teams as needed.

Resolve any concerns or complaints in a timely and professional manner.

Monitor and manage expenses related to glass repairs and tolls.

Identify cost-saving opportunities without compromising service quality.

Assist with other overflow type duties as assigned by the Fleet Services Supervisor or Manager of Fleet Operations.

Assist with all other fleet team duties as needed.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

High School diploma or equivalent (GED)

Excellent organizational and time management skills

Excellent customer service and communication skills

Strong attention to detail with a high level of accuracy

General knowledge of MS Office products such as Excel, Word, Access, and Power Point

Ability to multi-task

2 years fleet industry or commercial dealership experience

2 years office experience, including typing, copying, and faxing

Advanced knowledge of MS Excel and or fleet management systems

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

Tuition Educational Assistance Programs

Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations:
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

Your first job at O’Reilly Auto Parts is just the beginning!

From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company.

Our promote-from-within philosophy means our top leaders worked their way up – and you can, too.

Learn more about our culture, benefits, and history at

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