In-Home Sales & Tech Support; Part Time

In-Home Sales & Tech Support (Part Time)

Pay Rate: $22.05 hourly + mileage reimbursement + phone stipend + sales commission. Part‑Time

Schedule:

5 evenings/week –

Hours:

4:05pm to 9:00pm. This is a local, in‑home field role requiring daily travel to customer residences – not Remote.

About the Role:

We’re looking for In‑Home Sales & Tech Support to work during our busiest hours. This is an entry‑level role, ideal for someone starting their career, who enjoys talking to people and wants hands‑on sales experience.

In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by:

• Serve: Meet customers in‑home, in‑office, or wherever they are. Asurion will pre‑schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve: Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge. Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell: Leverage Asurion’s growing range of products to offer tailored solutions to customers. Listen actively to identify customer needs and position products uniquely to meet those needs. Use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.

Here’s what you’ll bring to the team:

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one‑way.
• Work a varied 5‑day week schedule designed to meet customers on their timeline – this will include evenings, weekends and holidays.
• A personal cellphone to keep in the know while on the job.
• Must be comfortable working around household pets.
• Efficient, adaptable, goal‑oriented and persuasive communication skills.
• Open‑minded with a passion for learning a wide range of skills that will carry through a variety of career paths.
• Naturally outgoing individual who thrives in human interaction.

Benefits/Perks:

• Base hourly rate guaranteed for all hours worked and paid bi‑weekly.
• Earned pay can now be accessed early.
• Uncapped commissions based on your sales performance paid bi‑weekly.
• Mileage reimbursement based on IRS guidelines paid weekly.
• $35 phone stipend paid monthly.
• 3 weeks paid training where your success is our top priority.

Health and safety measures:

• At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. We work hard to ensure all employees feel safe doing their work.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.