Service Business Development Representative BDC - St Louis, Missouri

About Victory Toyota of St Louis

Victory Toyota of St Louis is part of Victory Automotive Group, a family-owned and operated business since 1997 with over 50 locations across the United States. We are committed to providing excellent opportunities for employees, customers, and the communities we serve, always striving to deliver a professional and pleasant experience.

We value talented, self-motivated individuals who are ready to join an exciting team environment.

• Salary: $15 to $17 per hour
• Job Type: Full Time
• Location: St Louis, MO 63128

The Service Business Development Representative supports both sales and service departments by managing incoming inquiries and coordinating appointments. This role involves receiving inbound phone calls and internet queries, providing excellent customer service, and assisting with administrative tasks to support dealership operations.

• Manage all incoming sales and service appointment requests via phone and internet
• Schedule, confirm, and follow up on appointments, including missed ones
• Coordinate communication between customers and appropriate staff members
• Track sold vehicles and maintain accurate hot sheets
• Confirm special order parts and follow up on phone and internet sales leads
• Maintain required paperwork, records, and prepare documentation as needed
• Provide administrative support to sales and service teams

• Professional, non-smoking, and drug-free workplace
• Collaborative team environment focused on customer satisfaction

• High school diploma or GED required
• Experience in administrative, clerical, call center, or customer service roles preferred
• Basic knowledge of the automotive industry is a plus
• Positive attitude with strong interpersonal skills
• Highly professional, dependable, and organized
• Effective time management skills
• Proficiency with computers, internet, and Microsoft Office suite
• Experience with Reynolds and Reynolds software is advantageous

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace
.

We Would Really Like To Hear From You!