Customer Service Representative

Job Description

As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle.

• Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person
• Demonstrate Excellent Phone Skills
• Assist Customers with the Application and Qualification Processes
• Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit
• Maintain Your Active Customer Database within our Company-Wide CRM Software
• Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed.
• Demonstrate Excellent Face-to-Face Communication Skills
• Maintain Paperwork as Necessary for Customers
• Maintain a Good Driving Record

• Medical and Health Savings Account with Company Match
• Dental and Vision Plan Options
• 401K Plan with Company Match up to 6%
• Company Paid $10,000 Life Insurance Policy
• AFLAC Supplemental Insurance Options
• Vehicle Purchase Plan
• 12 Paid Days Off Annually
• Tuition Assistance

• Must have a VALID State Driver's License and a Good Driving Record
• Must be Willing to Work a 40 Hour Work-Week

Salary: $15 per hour