Product Specialist

Camping World is seeking a Product Specialist Advisor to work directly with customers to determine specialized product needs and services and provide price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and collaborates with the service team to ensure a high level of customer service satisfaction.

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
• Maintain and update prepayment logs and keep customers apprised of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installations
• Inspect vehicle to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross‑train to perform other duties as necessary

• High School diploma or GED equivalent (preferred)
• At least one year of sales experience (preferred)
• At least one year of previous RV or camping product experience (preferred but not required)
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow‑up skills (required)
• Knowledge of Service Department procedures and policies (preferred)
• Valid driver's license may be required
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
• Periods of standing, stooping, crawling, and bending

The pay range for this role considers several factors in making compensation decisions, including skill sets, experience, training, licensure, certifications, and other business needs. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $10,000 – $30,000.

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On‑the‑job training opportunities
• Comprehensive medical, dental, vision and more for full‑time associates
• Dental & vision coverage for part‑time associates

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service‑member status, genetic information, or any other basis protected by applicable federal, state, or local laws.