Security Sales Consultant

Job Details

Location:

A360 Springfield - Springfield, MO 65807
Position Type:
Full Time

Alert 360 is one of the fastest growing security and automation companies in the country, serving nearly a quarter million customers across 26 states. We are committed to world class customer service and award‑winning workplace culture.

The Sales Consultant works within the Outside Sales Department to create and enhance partnerships with residential and commercial accounts, generating leads and building a sales pipeline through account mapping, emailing, social media, newsletters, events, and other marketing activities.

The company offers comprehensive benefits including medical, dental, and vision coverage; PTO and holiday pay; a 401(k) plan with company match; disability and life insurance; tuition reimbursement; wellness programs; free home security monitoring, and more.

This is a regular full‑time (40 hours a week) exempt position.

• Passionate about home automation and security services, providing comprehensive, custom consultations to home and business owners.
• Cultivate ongoing, positive relationships with current and potential customers.
• Represent Alert 360, promoting a positive company image and ensuring customer relations while presenting products and services.
• Utilize  CRM for all leads and continuous updates throughout the sales process.
• Prospect and network to find new business within commercial customer criteria established by Sales Management.
• Schedule new on‑site appointments with homeowners or business owners to complete sales presentations and keep pre‑scheduled appointments.
• Follow through in a timely and professional manner with customers during the entire sales process.
• Develop and work a daily activity plan with management; track results for review.
• Prepare and submit contract sales contracts for orders.
• Report activity as requested to the Sales Manager or Branch Manager.
• Follow up with customers after installation to assure satisfaction and obtain referrals.
• Assist with collecting any past‑due balances on customers with agreements.

• High school graduate or equivalent.
• BSIS ACE License or ability to obtain this license.
• Ability to pass criminal background check and drug screen.
• Qualify for local licenses as required.
• Ability to work flexible hours, including weekends.
• Competency in Microsoft Word, Excel, and Outlook.

• Self‑motivated and able to work independently, taking initiative in identifying and resolving problems.
• Excellent interpersonal, written and verbal communication skills.
• Proven team‑building skills, share knowledge, easily coachable.
• Aptitude for problem solving; ability to determine solutions for customers.
• Strong analytical and negotiation skills.
• Knowledge of  a plus; willingness to train if needed.

• Regularly required to sit, walk, and stand for several hours up to a full 8‑hour work day.
• Talk and hear, both in person and by telephone.
• Use hands repetitively to operate standard office equipment.
• Reach with hands and arms; lift up to 40 pounds.
• Close vision, distance vision, and the ability to adjust focus.