Inside Sales Associate

Location & Compensation

Springfield, MO – 85, 4632 Junction St, Springfield, Missouri – 65802. Pay: $17 – $22 per hour plus up to $2,500 in performance bonuses.

Work hours:

Monday–Friday 7:30AM – 4:30PM.

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401(k) with generous company match
• 13 days of paid time off (PTO) & 8 paid holidays (PTO increases with tenure)
• 100% employer‑paid Life Insurance and Long‑Term Disability Insurance
• Paid parental leave
• Fully funded tuition education programs
• Bonus programs (employee recognition, referrals, Summer Madness, annual performance)
• Employee Stock Purchase Plan
• Employee discounts

The Inside Sales Associate works with customers to find what they want, create solutions, and ensure a smooth sales process.

• Establish relationships with customers by assisting walk‑in and phone customers and representing the company in a professional manner.
• Process, pull and distribute customer products quickly and efficiently.
• Handle questions and complaints in a timely and professional manner.
• Accurately perform data entry of sales orders to generate an invoice for products ordered to be picked up or delivered.
• Secure payment of the invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluate and determine disposition of warranty items handled at the counter, as prescribed by the manufacturer’s warranty policy and customer needs.
• Estimate date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assist in receiving, shipping, and general warehouse duties.

• High school diploma or GED.
• 1+ year of related inside sales experience (preferred).
• Ability to move 100 pounds with a dolly.
• Strong counter presence and the ability to deal directly with customers for a large portion of the day.
• Strong customer‑service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast‑paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction is helpful.
• Minimum age 18 years old.

Military, Bilingual, and Veteran applicants are encouraged to apply. POOLCORP is an Equal Opportunity Employer – By Choice. The company is drug‑free and values diversity. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.