Director, Account Management

Job Summary

Director, Account Management – US Digital Partnerships Fintech team  role focuses on cultivating strategic partnerships and managing relationships across the fintech ecosystem, helping partners leverage Mastercard’s capabilities to create new product propositions and secure payments.

• Own and manage a portfolio of strategic fintech partners, accountable for revenue growth, pipeline development, and long‑term partnership success.
• Identify client/partner needs and oversee delivery of value‑added solutions such as fraud, identity, and open finance.
• Analyze financial, payment, and market data to generate client‑specific insights and strategic recommendations that drive revenue growth and partner value.
• Collaborate with internal partners and customers to establish and execute annual business planning and quarterly review sessions, monitoring progress against joint objectives.
• Serve as the expert on assigned clients’ capabilities, providing insight into partners’ businesses and thinking strategically.
• Engage with senior executives across partner organizations to shape partner strategy and commercial agreements.
• Negotiate complex partnership agreements, including new products and pricing constructs.
• Partner cross‑functionally with product, legal, pricing, and network teams to structure and deliver integrated solutions.

• Bachelor’s degree required.
• Strong written and verbal communication skills.
• Understanding of the payments marketplace and market research to anticipate how Mastercard products and solutions can support client businesses.
• Blend of analytical capability, strategic thinking, and emotional intelligence, able to dive deep on all business areas to deliver creative solutions to unstructured problems.
• Proven track record of managing and growing complex B2B partnerships.
• Extensive experience managing complex B2B partnerships in fintech or payments.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.