Sales Manager - Kansas

Sales Manager – Kansas City

This position covers our Kansas City market. The center point is in or around Kansas City, MO. Please note that the location may be subject to change based on business needs.

We’re Benefit Cosmetics, and we’re all about making beauty radically feel good. Since 1976, we’ve been dreaming up unexpected answers to unmet beauty needs by producing iconic products like Benetint, The POREfessional, BADgal BANG!, and probably every brow product in your bag (what can we say, we are the world’s #1 brow brand, after all). We’re a global brand in more than 60 countries, with thousands of Brow Bars, Boutiques, and Beauty Experts bringing our joyful approach to life every day.

As part of the LVMH Group, we pair prestige power with our indie spirit, and we’re just getting started. If you’re ready to bring the energy and help make laughter the best cosmetic, you’re in the right place!

The Sales Manager (SM) is responsible for maximizing retail sales and service results within assigned locations. The SM drives business through effective account partnership, team leadership, training, relationship building, and consistent execution. The role focuses on achieving sales goals, implementing brand standards, and ensuring outstanding customer experiences.

• Sales and Service Achievement
  • Achieve retail sales goals (product & services) by assigned account, identifying strengths and weaknesses.
  • Continuously monitor and analyze retail performance data within the assigned market to formulate action plans to address performance gaps and capitalize on opportunities.
  • Effectively plan and execute new product launches and company programs, focusing on retail results.
  • Utilize various and comprehensive training programs, covering sales techniques, service excellence, and client engagement.
• Team Management and Development
  • Build, lead, and develop high-performing teams across multiple locations and scopes.
  • Provide ongoing coaching, training, and performance management to support team members’ growth, success, and overall well-being, while inspiring local teams to achieve excellence and embody Benefit values.
  • Promote accountability, performance culture, and continuous learning within teams.
  • Foster a positive work environment that promotes collaboration, innovation, and employee engagement while encouraging diversity and inclusivity within the team.
  • Communicate closely with appropriate Benefit partners on all issues, concerns, and opportunities.
• Retail Partnership and Development
  • Foster a collaborative and results-oriented environment, providing guidance and support to achieve business targets and elevate brand performance.
  • Act as the primary point of contact for all assigned retail partners, building trust through responsiveness, reliability, and a deep understanding of individual needs.
  • Maintain a proactive dialogue with local retail partner leadership (regional, district, and store leaders), anticipating opportunities and addressing issues before they arise.
  • Negotiate with retail partners, ensuring optimal commercial conditions while preserving brand equity. Secure best locations and visibility for Benefit and identify key image drivers to strengthen brand presence.
• Client Experience and Brand Representation
  • Ensure that the highest level of client experience is consistently provided across all locations, creating a memorable and personalized experience for every client.
  • Cultivate a positive and engaging environment for clients, store personnel, and employees.
  • Develop and maintain strong relationships with key clients and stakeholders to enhance brand loyalty and reputation within the assigned market.
• Business Development
  • Act as a key business driver in developing and implementing local strategies aligned with overarching business objectives.
  • Leverage strategic thinking and business analysis to propose innovative ideas and insights aimed at enhancing market performance.
  • Analyze business trends and competitor activities within the assigned area to identify opportunities for growth and improvement.
• Operational Excellence
  • Oversee retail operations, including inventory management, visual…