School Police Communications Dispatcher; Part-Time- School Police Services

School Police Communications Dispatcher (Part-Time) - School Police Services

Springfield Public Schools – Springfield, Missouri

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• Job : 5469107
• Final date to receive applications: Posted until filled
• Posted: Feb 11, 2025 6:00 AM (UTC)
• Starting Date: Immediately

Job Title: School Police Communications Dispatcher

Department: School Police Services

Pay Grade: SP10/SP11

FLSA Status: Non-Exempt

Reports to: Director III - School Police

Responsible for providing support within School Police department with specific responsibilities for processing service requests pertaining to routine and emergency maintenance issues; maintaining department records in accordance with mandated lawful requirements; and coordinating assigned projects.

• Receive and process incoming phone calls, digital calls, digital notifications, and walk‑in traffic, which includes both emergency and non‑emergency calls for the School Police, local Law Enforcement, Fire, Emergency Medical Services (EMS) and School Staff; and determine the appropriate response and course of action based on the nature of the calls.
• Maintain radio contact with officers in the field.
• Electronically open and close the FEMA safe rooms and activate staffing ensuring achievement of safety and security needs.
• Compile a variety of data developing formal reports, conveying information and complying with mandated requirements.
• Maintain service‑related files and records prioritizing routine maintenance; minimizing vehicle damage; and/or avoiding service disruptions.
• Maintain and correlate department records, including emergency drills, emergency contact information, School Police Reports and statistics.
• Monitor and dispatch emergency events under potentially high‑stress situations ensuring safety of students, staff and officers.
• Monitor video systems, weather events and alarm equipment ensuring safety and security needs and taking appropriate action when required.
• Respond to alarm systems, school police officer's radio transmissions, local police radio, telephone calls, inquiries from students, parents, walk‑in public and/or staff providing the necessary information and dispatching to field officers, custodial, and maintenance staff.
• Perform other related duties as required/assigned.

Education and Experience

• High School Diploma or its equivalent.
• Minimum of two (2) years of job‑related experience with increasing levels of responsibility is preferred.

Certificates, Licenses and Other Special Requirements

• Must have a Missouri Uniform Law Enforcement System (MULES) Certification, or be willing to obtain after hire and pass a MULES Recertification Test every two (2) years.
• Must pass a Drug Test.
• Must pass a Criminal Background Clearance, the results of which must be satisfactory to the District, required.

Knowledge, Skills, and Abilities

• Knowledge of basic math, including calculations using fractions, percentages, and/or ratios; understand written procedures, write routine documents, and speak clearly; and solve practical problems.
• Knowledge based competencies required to satisfactorily perform the functions of the job include pertinent department policies and procedures; office practices and procedures; and concepts of grammar and punctuation.
• Skill to perform multiple, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions.
• Skill based competencies required to satisfactorily perform the functions of the job, including: operating two‑way radio and county emergency radio; operating standard office equipment including utilizing pertinent software applications; performing standard clerical procedures; and preparing and maintaining accurate records.
• Ability to analyze situations to define issues, draw conclusions and create action plans.
• Ability to schedule a number of activities, meetings, and/or events; gather, collate, and/or classify data; and use job‑related equipment.
• Ability to work with a significant diversity of individuals and/or groups.
• Ability to collaborate and communicate effectively.
• Ability to apply critical thinking/problem solving to…