School Police Communications Dispatcher; Part-Time- School Police Services

School Police Communications Dispatcher (Part-Time) - School Police Services

Springfield Public Schools School Police Services
- Springfield, Missouri Open in Google Maps

This job is also posted in Springfield Public Schools (Springfield, MO)

Job : 5469107

Final date to receive applications: Posted until filled

Posted: Feb 11, 2025 6:00 AM (UTC)

Starting Date: Immediately

Job Title: School Police Communications Dispatcher

Department: School Police Services

Pay Grade: SP10/SP11

FLSA Status: Non-Exempt

Reports to: Director III
- School Police

GENERAL PURPOSE

Responsible for providing support within School Police department with specific responsibilities for processing service requests pertaining to routine and emergency maintenance issues; maintaining department records in accordance with mandated lawful requirements; and coordinating assigned projects.

ESSENTIAL JOB FUNCTIONS

• Receive and process incoming phone calls, digital calls, digital notifications and walk-in traffic, which includes both emergency and non-emergency calls for the School Police, local Law Enforcement, Fire, Emergency Medical Services (EMS) and School Staff; and determines the appropriate response and course of action based on the nature of the calls.
• Maintain radio contact with officers in the field.
• Electronically open and close the FEMA safe rooms and activate staffing ensuring achievement of safety and security needs.
• Compile a variety of data developing formal reports, conveying information and complying with mandated requirements.
• Maintain service related files and records prioritizing routine maintenance; minimizing vehicle damage; and/or avoiding service disruptions.
• Maintain and correlate department records, including emergency drills, emergency contact information, School Police Reports and statistics.
• Monitor and dispatch emergency events under potentially high stress situations ensuring safety of students, staff and officers.
• Monitor video systems, weather events and alarm equipment ensuring safety and security needs and taking appropriate action when required.
• Respond to alarm systems, school police officer's radio transmissions, local police radio, telephone calls, inquiries from students, parents, walk-in-public and/or staff providing the necessary information and dispatching to field officers, custodial, and maintenance staff.
• Perform other related duties as required/assigned.

Education and Experience

• High School Diploma or its equivalent.
• Minimum of two (2) years of job related experience with increasing levels of responsibility is preferred.

Certificates, Licenses and Other Special Requirements

• Must have a Missouri Uniform Law Enforcement System (MULES) Certification, or be willing to obtain after hire and pass a MULES Recertification Test every two (2) years.
• Must pass a Drug Test.
• Must pass a Criminal Background Clearance, the results of which must satisfactory to the District, required.

Knowledge, Skills, and Abilities

• Knowledge of basic math, including calculations using fractions, percentages, and/or ratios; understand written procedures, write routine documents, and speak clearly; and solve practical problems.
• Knowledge based competencies required to satisfactorily perform the functions of the job include pertinent department policies and procedures; office practices and procedures; and concepts of grammar and punctuation.
• Skill to perform multiple, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions.
• Skill based competencies required to satisfactorily perform the functions of the job, including: operating two way radio and county emergency radio; operating standard office equipment including utilizing pertinent software applications; performing standard clerical procedures; and preparing and maintaining accurate records.
• Ability to analyze situations to define issues, draw conclusions and create action plans.
• Ability to schedule a number of activities, meetings, and/or events; gather, collate, and/or classify data; and use job-related equipment.
• Ability to work with a significant diversity of individuals and/or groups.
• Ability to collaborate and communicate effectively.
• Ability to apply critical thinking/problem solving to improve work processes.
• Ability to maintain confidentiality; set priorities; meet deadlines and schedules; work with detailed information; and adapt to changing priorities.
• Ability to work as part of a team or alone; adapt to changing priorities; and apply logical processes and analytical skills.
• Ability to perform under emergency conditions in situations requiring critical decision-making.
• Ability to multi-task during emergencies; setting priorities; working with detailed information/data; working with frequent interruptions.

Working Conditions and Physical Requirements

• Work environment is primarily inside, where the noise and temperature levels are moderate.
• The work is sedentary work that requires exerting up to 20 pounds of force…