Security Field Engineer​/Technician

Role Overview

Our current opening is for a Security Field Engineer/Technician. Technician will be responsible for providing customers with the highest quality of service possible in an efficient and timely manner while assuring customer satisfaction.

• Service product and equipment on assigned projects and ensuring customer satisfaction.
• Perform repairs, overhauls, and start-up of systems.
• Use a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units.
• Identify, analyze, and diagnosis systems and products at customer’s location.
• Perform maintenance, site surveys, replacement and modifications as needed or requested by customers.
• Document work by completing paperwork on each job and maintaining files.
• Provide technical support to customers.
• Regular travel requirements with occasional stays - 25%.

We are seeking a hands‑on, technically skilled professional who thrives in a field environment. The ideal candidate will demonstrate:

• The ideal candidate for the Security Field Engineer/Technician role at C&C Group is a motivated, hands‑on professional who thrives in a fast‑paced, field-based environment and takes pride in delivering exceptional customer service. This individual is detail‑oriented, dependable, and eager to continuously learn and grow within the building automation and security industry.
• They possess a strong mechanical and technical aptitude, with the ability to troubleshoot, diagnose, and resolve system issues efficiently. A proactive mindset is key—this candidate is comfortable working independently in the field, while also collaborating effectively with team members, project managers, and customers.
• Excellent communication skills are essential, as the ideal candidate can clearly explain technical concepts to customers and provide professional, timely updates. They are organized and disciplined in documenting work, managing schedules, and prioritizing tasks across multiple job sites.
• This individual is adaptable and flexible, willing to travel as needed and support occasional overtime or weekend work. A commitment to safety, quality workmanship, and customer satisfaction is at the core of everything they do.

Associate’s degree from a two‑year college or technical school, or equivalent combination of education and experience

Valid driver’s license required

Ability to pass a pre‑employment drug screen and background investigation, including criminal and motor vehicle check

At C&C Group, we recognize and reward talent with a competitive salary and full benefits package, including:

• 401(k) with company match and financial planning education.
• Ongoing professional development to support career growth.
• A work environment that values entrepreneurial spirit, client‑centered thinking, and innovation.

If you’re a problem‑solver with a passion for helping organizations achieve their financial and operational goals, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

Equal Opportunity Employer, including disabled and veterans.