Appliance Repair Technician

Responsibilities

As an Appliance Repair Technician, you are a key component in providing excellent customer service by delivering high-quality maintenance services for our customers' appliances.

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Communicate effectively with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

• Exceptional Customer Service: You are the face of the company and deliver a great customer experience, showing empathy and accurately diagnosing and solving problems.
• Getting from Diagnosis to Solution: You help the customer understand what needs to be done so that issues are resolved quickly.
• Quality of Work: Requires critical thinking and problem-solving skills to ensure customers are satisfied and jobs are fixed correctly the first time.
• Efficiency: Respond to all customers efficiently and complete repairs quickly.
• Punctuality and Reliability: Be available and show up on time because customers wait for your help.
• Pride in the Details: Keep your work vehicle clean, organized, and maintain attention to detail in customer information and reports.
• Ongoing Training: Regular training and willingness to research new equipment and take advantage of opportunities to expand knowledge and skills.

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Previous experience of one year or more in appliance repair is a plus.

The pay range for this position is $15.00 to $40.00 per hour, depending on your experience in appliance repair.

• No nights or weekends: Solid work‑life balance.
• Paid Training: The Mr. Appliance Academy will train you from Apprentice to Master Technician quickly.
• Bonus &
  
  Incentives:
  
  Generous bonuses and incentive pay.
• Company-Provided Perks: Company vehicle and iPad.
• Benefits: 401(k) retirement plan available after 90 days of employment.
• PTO: Paid time off of 5 days per year.
• Holidays: 7 paid days off for holidays.
• Fun Team Environment: Culture built by people who love what they do.