Field Service Technician II - Fairview Heights, IL

Position Summary

Field Service Technician II – Fairview Heights, IL.

NCR Atleos is looking for Field Service Technicians to provide best‑in‑class service to some of the largest retailers and banks in the industry. The Field Services Team creates value for our customers by delivering solutions that build long‑term relationships. As a first‑line response to our clients you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution.

You will organize, triage customer issues, and even handle some problems before they start. Formal training (provided through NCR Atleos) will allow you to give customers what they need when they need it.

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self‑checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage everything from network faults and traffic to configuration, security, and remote system access

• Local candidate to the specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.