Program Coordinator

Job Location

Statewide – The base for this position will be determined by the applicant selected and office capacity. All internal promotional applicants are encouraged to apply as there may be alternate office space available. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time‑of‑service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self‑sufficiency so that Missourians can lead safe, healthy and productive lives.

• Serve as the Program Coordinator over a team responding to constituent service inquiries.
• Acts as the custodian of records, privacy officer, sunshine request lead, safety coordinator, emergency management lead and facilities liaison for the division.
• Work closely with the Department of Social Services Constituent Services, legislation liaisons and communications teams.
• Other duties as assigned.

A Bachelor’s degree or higher level degree from an accredited college or university, preferably a degree in social work or comparable human services field with a minimum of 15 earned credit hours in the following areas:
Criminal Justice, Education, Psychology, Sociology, Social Work, Family and Child Development, Human Services, Counseling, Public or Business or Health Care Administration, Nursing, Physical Rehabilitation, Occupational Therapy, Dietetics, Nutrition or a closely related field; and Four or more years of professional experience in protective services for children, self‑sufficiency/income maintenance, child support, in‑home services, programs for blind or visually impaired persons, Medicaid or other health insurance programs, nursing, health care or health delivery system, pharmacy or pharmacology, treatment and education of adjudicated juveniles, juvenile delinquency prevention programs, or resource, financial or legal investigations.

(Additional qualifying experience may substitute on a year‑for‑year basis for deficiencies in the required education.)

• Must possess good communication and writing skills, time‑management skills, and be able to prioritize requests in an ever‑changing environment.
• Knowledge of Children’s Division.
• Ability to work after hours as necessary.
• Ability to review, analyze, interpret, and/or prepare federal and state laws, rules, regulations, policies and procedures as related to the assigned program.
• Ability to develop short and long‑range plans that meet established objectives and contribute to the overall goals and mission of the agency.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.

This tool provides a comprehensive view of benefits and more that are offered to prospective employees.

CD‑HR.gov