Family Coordinator

Family Coordinator

Location:

Springfield, MO

Employment Type:

Full Time

Job Summary:

Are you passionate about supporting families and helping youth achieve positive outcomes? Join our compassionate, collaborative team as a Family Coordinator and make a meaningful impact in the lives of children, caregivers, and families navigating behavioral health and recovery services. This rewarding role offers the opportunity to advocate for families, strengthen community connections, provide peer support based on lived experience, promote family-centered care, and help families access the resources they need to thrive.

We are seeking a compassionate, organized, and self-motivated professional who is committed to empowering families and fostering positive change.

The Family Coordinator works closely with parents, caregivers, treatment teams, and community partners to coordinate services and support families involved in youth behavioral health treatment. Utilizing personal experience and a strengths-based approach, this position provides peer support, facilitates education and advocacy efforts, promotes family engagement in treatment, and helps families develop natural supports that contribute to long-term success.

This position offers:

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture
  - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits
  - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Promote family-centered care by encouraging active participation and involvement of family members in the youth's treatment process
• Collaborate with treatment teams to ensure services are delivered using a strengths-based, family-focused approach
• Provide peer support and guidance to families as they navigate behavioral health, substance use, and community service systems
• Assist families in identifying, developing, and maintaining natural supports and protective factors that promote long-term success
• Organize and facilitate parent education groups focused on family functioning, support strategies, and resource awareness
• Connect families with appropriate community resources and referral services based on identified needs
• Educate and empower families to effectively advocate for family-centered services on behalf of their youth
• Build collaborative relationships with agency partners and community organizations to support coordinated care
• Support and facilitate training opportunities for Family Support Specialists as assigned
• Maintain professional communication and collaboration with families, providers, and community stakeholders

Education, Experience, and/or Credential

Qualifications:

• High school diploma required
• Lived experience raising a child with substance use, mental health, or co-occurring substance use and mental health disorders preferred but not required
• Knowledge of agency, partner, and community resources available to support youth and families receiving behavioral health services

Additional Qualifications:

• Current driver's license required
• Must maintain an acceptable driving record and current auto insurance
• Successful completion of criminal history, driving record, abuse/neglect, and fingerprint background checks required
• Ability to work independently and effectively manage responsibilities
• Ability to work successfully with individuals from diverse cultural, ethnic, socioeconomic, and economic backgrounds
• Excellent verbal and written communication skills
• Willingness to advocate for family support services within systems of care serving youth and families

Physical Requirements:

• Perform sedentary work requiring occasional exertion of up to 10 pounds of force and frequent exertion of negligible force to move objects
• Utilize hands, fingers, and arms for repetitive activities such as typing, writing, and documentation throughout the workday
• Remain seated for extended periods while…