Night Fleet Dispatch

Overview

We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch team in order to help lead our drivers and our company to success.

• Analyze dispatch information to ensure ability of driver to meet service standards.
• Monitor compliance relating to Federal DOT (Department of Transportation) regulations relating to hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
• Proactively monitor on-time pickup/delivery performance and freight security using prescribed systems.
• Accurately complete accident reports per company policy.
• Effectively communicate Company policy and service expectations to drivers.
• Coordinate load relays to prevent service failures using prescribed guidelines/procedures.
• Answer multi-line phone in timely manner to maintain communication standards with drivers.
• Process QUALCOMM messages in timely manner.
• Practice punctuality and efficiency when completing all assigned tasks.
• Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
• Complete continuing training as directed by management.
• Practice Company Core Values.

Overnight role after training. Schedule 5pm - 7am on a 4-days-on-4-days-off rotation.

QUALIFICATIONS REQUIRED

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

• Basic knowledge of trucking/transportation industry preferred, but not required.

• Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.
• Ability to multitask in dynamic, fast-paced, team oriented environment.
• Good computer and keyboarding skills with the ability to accurately type at 40 WPM.
• Proficient in Excel, Word, and Outlook.
• Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.

• Four year college degree in supply chain management or other business related field or at least two years management experience preferred.

• Primarily indoors with heating and cooling regulated in a general office environment.