Global Customer Experience & Service Manager
Job in
Springfield, Clark County, Ohio, 45501, USA
Listed on 2026-07-18
Listing for:
Amazon
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Amazon Blink in Ohio is seeking a Senior Customer Service Manager to lead a fast‑paced global support team and shape service delivery across phone, email, and chat channels.
You will develop policies, measure satisfaction, analyze data, and coordinate with management to meet enterprise goals while overseeing staffing, scheduling, and budgets.
Experience in call centers and IoT customer support plus strong communication skills are essential.
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