Patient Safety Companion - Springfield Regional Medical Center

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

This position is represented by a collective bargaining agreement.

The Pt Safety Companion provides supportive patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of Bon Secours Mercy Health.

• Provides support to the patient, including care and comfort, personal care and hygiene, toileting, and mobility.
• Creates a safe environment for patients.
• Acts as liaison between patient and nurse to report changes or concerns.
• Provides high-level customer service to all patients, patients’ family, visitors, and all employees.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care)

N/A

Recent experience in a healthcare environment, with a preference for the setting in which they are applying (preferred)

None

None

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

• Neonates (0-4 weeks)
• Infant (1-12 months)
• Pediatrics (1-12 years)
• Adolescents (13-17 years)
• Adults (18-64 years)
• Geriatrics (65 years and older)

• Periods of high stress and fluctuating workloads may occur.
• May be exposed to high noise levels and bright lights.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to limited hazardous substances or body fluids.
• May be required to use physical restraints.
• May be exposed to human blood and other potentially infectious materials.
• May have periods of constant interruptions.
• Prolonged periods of working alone.
• Other:
  Ability to work over time as required.
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

• Ability to clearly communicate to other members of the healthcare team.
• Ability to understand and follow directions of healthcare team.
• Knowledge of patient and healthcare safety standards and regulations (i.e., falls, skin breakdown, suicide prevention, environment of care).
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Ability to work in a team.
• Basic hygiene and activities of daily living care.
• Compassionate, relationship‑based approach in care activities.
• Accountability for completion of assigned tasks.
• Escalation of concerns via chain of command.
• Create and maintain safety environment.
• Advocacy and foreseeing safety issues.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at