Patient Service Representative

We are seeking a Patient Service Representative to join our team!

Rocking Horse Community Health Center (RHCHC) is a Federally Qualified Health Center (FQHC) that provides healthcare services to the Clark and Madison County communities.

The organization is looking for an individual to join our Patient Service Representative team. Patient Service Representatives are responsible for providing support for the daily activities of the medical office including filing, phone coverage, appointment scheduling, patient registration and referrals. Proficiency in Spanish and Haitian Creole language in addition to English is a plus. You will enjoy the benefit of a 36-hour work week working with a great team of other business office staff at the Rocking Horse!

This opportunity has a generous compensation package. You will be offered Medical, Dental & Vision benefits, Company Paid Life, STD & LTD insurance, and the potential to earn and accrue up to 4 weeks of PTO per year along with 10 paid holidays.

RHCHC is located within walking distance of downtown Springfield which offers a wonderful variety of locally owned & operated eateries, bakeries & coffee shops. Springfield is centrally located between Dayton & Columbus which offers a high quality of life, low cost of living in Southwestern Ohio. Clark County has excellent school systems and is home to Clark State College and Wittenberg University.

To apply and learn more about our mission driven organization, please visit our website kinghorsecenter.org. All inquiries are confidential.

Position Info:

Position Title:

Patient Service Representative Primary Service Center:
Springfield, Ohio (South Limestone Location)
FLSA Status:
Non-Exempt – Hourly position

Work Hours:

Full-time, 40 hours per week

Education Requirements:

High school diploma or (GED) is required. Proficient in Spanish and Haitian Creole language is a plus.

Willingness to learn necessary types of computer applications including electronic health record system.

Ability to work in a team environment and maintain good working relationships with co-workers and patients.

Ability to work under pressure in a fast-paced environment is required.

Previous experience in a patient care setting and medical terminology is preferred.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Education and or

Experience:

High School diploma or general education degree (GED); or one to three months’ related experience and or training; or equivalent combination of education and experience.
2. Language

Skills:

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence using accurate spelling and grammar. Ability to effectively present information in one –on –one and small group situations to customers, clients, and other employees of the organization.
3. Mathematical

Skills:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.
4. Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables in a variety of work situations.
5. Computer

Skills:

To perform this job successfully, an individual must be proficient in general use of Database software and Word processing software and typing ability; and have the ability to learn and proficiently use additional computer programs.
6. Certificates, Licenses, Registration: A current driver’s license and an acceptable driving record is required. An individual who poses a direct threat to the health and safety of himself/herself or others in the workplace will be deemed not qualified for this position.
7. Other

Skills and Abilities:

The duties of this position are performed within the mission, vision, and values as defined by the Board of…