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Emergency Department Patient Advocate

Job in Springfield, Clark County, Ohio, 45502, USA
Listing for: Mercy Health
Full Time position
Listed on 2026-07-25
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Emergency Department Patient Experience Advocate

Mercy Health is seeking a Patient Experience Concierge to act as a liaison among patients, families, hospital staff and physicians to promote a favorable experience. The role focuses on comfort, information sharing, responsiveness, and helping clinical teams ensure patient understanding for timely discharge.

The position requires a HS Diploma or GED and prior customer service and hospital exposure. Benefits, career development, and a supportive team environment are offered.

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