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Emergency Department Patient Advocate
Job in
Springfield, Clark County, Ohio, 45502, USA
Listed on 2026-07-27
Listing for:
Bon Secours Mercy Health
Full Time
position Listed on 2026-07-27
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
The Patient Experience Concierge at Bon Secours Mercy Health serves as a liaison between patient, family, hospital staff, and physicians to ensure a favorable patient experience. The role focuses on comfort, information-sharing from hospital staff, responding to inquiries, and assisting discharge planning to support timely patient discharge.
Requires a HS Diploma/GED and emphasizes compassionate, empathetic customer service with healthcare knowledge.
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