Medical Assistant (MA)​/Medical Receptionist (Full-Time

Position:Medical Assistant (MA)/Medical Receptionist (Full-Time)

Location: Springfield, OH

Job :1103

# of Openings:1

Medical Assistant (MA)/Medical Receptionist (Full-Time)

We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community , and our core values guide the way we fulfill our mission.

In service to each patient, we value quality, compassion, and care you can trust.

The OVMG PRIMARY CARE
- Medical Assistant (MA) works closely with the primary care physician to deliver excellent patient care, ensuring services are provided within the Medical Assisting scope and state guidelines. The OVMG PRIMARY CARE
- Medical Assistant will be responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations. The OVMG PRIMARY CARE
- Medical Receptionist - is responsible for the courteous and prompt processing of patients in the waiting area. The OVMG PRIMARY CARE – Medical Receptionist is responsible for answering all incoming telephone calls and directing the calls to the appropriate personnel. The OVMG PRIMARY CARE
- Medical Assistant (MA) / Medical Receptionist reports directly to the OVMG PRIMARY CARE – Practice Manager / Site Manager.

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant (MA) / Medical Receptionist role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escape problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood or other laboratory specimens, log the specimens, and prepare them for testing. Assist provider in procedure and prepare testing for tissue collection.
• Provide authorized prescription and drug refill information for pharmacies as directed by provider.
• Explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance and other forms (such as FMLA/short term disability).
• Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as: handing them instruments, giving injections, removing sutures/staples, changing wound dressings, otic irrigation, venipuncture, and point of care testing.
• Ability to collaboratively work with providers, specialists, patients, families, and teams within a high-volume environment.
• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
• Documents in electronic medical records (EMR) accurately and appropriately.
• Manages in basket messages in the electronic health record (EHR) under the Providers verbatim instructions.
• Performs front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
• Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic…