Business Office​/Human Resource Manager

Springfield Healthcare Center is entering an exciting new chapter under new ownership and leadership — and we are looking for a strong, organized, and people-focused professional to join our team as a Business Office / Human Resources Manager.

Located in the heart of Springfield, our beautiful historical facility combines long-standing community roots with a renewed vision for excellence in care, employee support, and operational growth. This is an opportunity to become part of a leadership team focused on rebuilding culture, strengthening operations, and creating an environment where both residents and employees thrive.

We are seeking individuals with genuine empathy, professionalism, and patience to help support both our residents and our staff. Successful candidates will possess a caring approach, strong communication skills, and the ability to balance compassion with accountability. At Springfield Healthcare Center, the pillars of successful employment are work ethic, integrity, and competence.

As the Business Office / Human Resources Manager, you will play a key role in the daily operations of the facility — supporting employee relations, onboarding, payroll functions, compliance, personnel file management, hiring coordination, and overall business office operations.

• Support the interviewing, hiring, and onboarding staff.
• Ensure compliance with federal, state, and local employment laws and regulations, including labor laws specific to healthcare and SNFs.
• Administer employee benefits programs, including health insurance, and leave policies.
• Manage employee relations, including conflict resolution, investigations, and disciplinary actions.
• Support HR policies and procedures in alignment with company goals and industry regulations.
• Maintain accurate and confidential employee records and documentation.
• Oversee payroll processing and ensure compliance with wage and hour regulations.
• Support and guide department heads in managing their teams effectively.
• Ensure a positive workplace culture that promotes employee engagement, retention, and satisfaction.

• Bachelor’s degree in Human Resources, Business Administration, or a related field required. May substitute experience in lieu of degree.
• Minimum of 3-5 years of HR management experience, preferably in a healthcare or long-term care setting.
• Strong knowledge of employment laws, wage and hour regulations, and SNF compliance requirements.
• Experience in recruiting and onboarding healthcare professionals, including nurses and caregivers.

• Health Insurance
• Dental Insurance
• Disability Insurance
• Vision Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off

• Telemedicine: $0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.
• Unlimited Assistance:
  Receive unlimited support for legal, financial, childcare, elder care, and more—designed to support your personal and family well-being.
• Mayo Clinic Programs:
  Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.

These additional benefits are available to you without reducing your take-home pay!