Business Analyst - Ellucian Colleague ERP

We are seeking a highly motivated Business Analyst to join our collaborative, mission-driven, dynamic, and innovative campus technology team. Bring your strong communication skills, passion for process improvement, and professional business analyst experience to assist our client campus in implementing enterprise data and reporting solutions to improve business processes and operational excellence. You’ll collaborate across the university to implement efficient enterprise data and reporting solutions to manage business processes.

Onsite Requirement:
Monday-Friday

• Consult with the current campus partners to review current or new business processes to determine how our enterprise applications can support and improve these processes
• Analyze existing systems and processes to identify areas for improvement or optimization
• Collaborate with cross-functional teams including academic departments and administration, to align systems with organizational goals
• Develop and implement data management strategies for efficient and secure handling of academic and administrative data
• Ensure compliance with data protection regulations and best practices
• Protect and ensure the stability and integrity of the institutional business systems
• Evaluate potential risks to the service and applications, develop mitigation plans and recommendations, facilitate decisions.
• Respond to and resolve incidents reported by end users regarding our Enterprise Applications
• Provide monitoring, troubleshooting and management of enterprise applications
• Create and maintain documentation related to services, solutions, and interfaces
• Provide training, documentation, communication, and facilitate testing for major projects or releases

• Bachelor's degree, 2-4 years of relevant experience analyzing business processes
• Experience with Soft Docs or similar Enterprise Content Management tools such as OnBase, Hyland, Kuali Build
• Strong MIS experience, particularly database management systems
• Ability to create and follow detailed project plans and to guide others involved in projects
• Ability to document business processes, evaluate process efficiency and recommend process improvements
• Excellent communication and collaboration skills
• Detail oriented and able to develop innovative ideas with minimal supervision
• Excellent organizational and time management skills

• Experience with opening Ellucian Cases and navigate support and escalation processes, as needed, to gain insight or resolved issues
• Experience with Unidata or Unibasic query language
• Experience with a Student Information System such as Colleague
• Experience with Ellucian Experience and Ethos

At Campus Works, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that Campus Works is a great place to build your career.

Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. Campus Works Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger Campus Works initiatives.

Upon joining Campus Works in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.

Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of Campus Works feels like being a member of a big family.

In an effort to reduce our environmental footprint, Campus Works became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

We value work-life balance because we know that happy employees create happy customers. That's why…