Senior Implementation Specialist

Location

Springfield, OH (fully onsite)

Power Edge Rack/Tower Experience, RHEL and Ubuntu OS, Experience working in a larger server environment

Power Edge XE server experience

• Support day-to-day data center activities
• Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot" doors etc.
• Escort dispatched field engineers (when applicable)
• LOIS parts management (will be trained once onsite)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
• Coordinate with non-Dell support teams on the customer's behalf to help drive issue resolution.
• Perform BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Work at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days - there are no exceptions

After a candidate is selected, they will be required to complete the Dell XE Server training via Tech Direct. They must complete 45 hours during the background check period and finish before residency start date.

• Fully onsite 5 days a week in Springfield, OH - No exceptions
• Drug Test required with Background Check.