Sales Manager - Corrugated Manufacturing

Responsible for the development and monitoring of sales initiatives, sales volume, and product mix. Oversees company sales force, design areas, and customer service.

• Monitor sales volume and product mix
• Oversee management of positions and departments related to sales, design, sales service, scheduling, customer service, and/or shipping.
• Working knowledge of profit and loss statements and estimating. Responsible for determining the profit level of box products based on production capabilities.
• Monitor market changes and make necessary equipment, personnel, product mix, and product inventory changes as needed.
• Recruit, select, and assist in training of new sales staff members. Educate, develop, and motivate sales staff. Assist Field Sales Manager in training Sales Representatives or train Representatives themselves.
• Oversee credit controls and granting credit to customers.
• Maintain customer contact with all major accounts.
• Prepare annual sales forecasts.
• Comply with company policies and procedures.
• Additional duties as assigned by management.

• High school diploma or GED plus related college courses
• Five years experience in the corrugated industry
• Five years supervisory experience
• Ten years sales experience

• Directly supervises all employees assigned to the department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance.

The individual must possess the following:

• Superior time management skills including the ability to manage multiple issues concurrently and the ability to lead an effective and efficient meeting.
• Teaching skills in order to function effectively as a teacher for his personnel both in the sales and administrative parts of the position.
• Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution.
• Excellent employee relations skills including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts either involving the supervisor directly or as a third party, understands and demonstrates positive motivational skills including coaching and delegation techniques.
• Demonstrated confidence including providing a consistent leadership style with an acceptable level of professional assertiveness.
• Professional appearance to support his/her role as a managerial representative.

The performance of the Sales Manager will be measured as follows:

• Operating standards - The employee will need to meet or exceed the Operating Standards set in the area of sales and customer service. Such standards will be set annually and communicated to the manager.
• Personal growth - Each year there will be professional goals developed and agreed to by the manager and supervisor.
• Employee relations – The employee will be evaluated regarding his/her skills and advancements in the areas of motivational techniques and results, positive and corrective/constructive feedback, subordinate development and creating a positive work environment.
• Creativity - This will be evaluated by how active the manager is in participating in advancing the business through new and innovative ideas.